IT Services for Government and Municipalities That Keep Public Operations Running

Sprinter delivers IT services for government and municipalities that need reliable systems, practical security guidance, and a clear plan for managing technology over the long term. We support public-sector teams across the Greater Wausau Area and surrounding Wisconsin communities with less reactive support, better visibility, and fewer interruptions to the work that matters. Our approach is built around one accountable partner who can manage the environment, plan ahead, and keep leadership informed.

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Where Government and Municipal IT Often Runs Into Trouble

Public-sector technology is more than a support issue. It affects staff productivity, service delivery, budget planning, security posture, and the confidence leaders place in the systems their teams use every day.

  • Aging Infrastructure

    Municipal environments often rely on older systems, department-specific applications, and equipment that has stayed in service longer than intended. Without a clear roadmap, small issues can turn into larger projects that are harder to schedule and budget for.

  • Slow Support Cycles

    When staff cannot get timely help, workarounds start replacing dependable processes. That creates frustration for departments that rely on access to shared files, email, phones, records, and core operational systems.

  • Security Accountability

    Government and municipal organizations face real security expectations, including environments where NIST or CJIS considerations may matter. The challenge is not only technical; it is having a clear owner who keeps systems, users, and policies aligned.

  • Budget Uncertainty

    Reactive IT makes it difficult to explain costs, prioritize upgrades, or plan for future needs. Leaders need predictable monthly management and plain-language guidance so technology decisions fit the organization’s goals and budget cycle.

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What Changes When Municipal IT Is Managed Proactively

Sprinter replaces piecemeal technology support with a managed relationship centered on planning, accountability, and practical execution. The result is a clearer path from stuck systems to more stable operations.

  • One Accountable Partner

    We manage the technology your organization depends on, including computers, networks, security, and phones, through one coordinated relationship. That gives leadership a clearer view of what is happening and who owns the next step.

  • Strategic IT Planning

    Our vCIOs and technology alignment managers help connect technology decisions to operational goals, budget realities, and long-term needs. Instead of waiting for issues to pile up, we build a roadmap that helps leaders plan with confidence.

  • Security-Focused Operations

    Sprinter brings structured processes and security specialists to help reduce exposure and improve day-to-day protection. We can support cybersecurity, vulnerability scanning, security awareness training, backup management, and compliance gap assessments without making unsupported compliance promises.

  • Predictable Monthly Management

    Our fully managed model is designed to replace surprise invoices and one-off fixes with a predictable monthly investment. That helps public-sector leaders plan, justify, and manage technology spending with greater clarity.

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Our IT Solutions & Services

Let's Talk Tech

Managed IT Services

Sprinter delivers managed IT services for growing, operationally complex organizations that have moved beyond reactive ...
Expolore Managed IT Services

Cybersecurity Services

Sprinter provides cybersecurity services for growing organizations that need stronger protection without adding unnecessary complexity. ...
Expolore Cybersecurity Services

VoIP

When your phones are part of daily operations, you need a voice solution that is ...
Expolore VoIP

IT Support Services

Sprinter provides IT support services for growing organizations that need more than break-fix help when ...
Expolore IT Support Services

Government and Municipal IT FAQs

Yes. Sprinter works with government agencies and other organizations with complex operations that need structured IT management, security guidance, and long-term planning. We are a strong fit for teams that want one accountable partner instead of scattered break-fix support.

Yes. Our process starts by understanding how your organization operates, where support is breaking down, and what needs to improve. From there, we document the environment, align it to our standards, and create a roadmap that supports a proactive managed relationship.

Yes, we can help assess gaps, strengthen controls, and support frameworks or requirements that are relevant to your environment, such as NIST-based planning or CJIS-related considerations where applicable. We do not promise compliance outcomes, but we do help create clearer accountability around security and IT operations. Our team can support cybersecurity, monitoring, awareness training, backups, and practical remediation planning.

Onboarding begins with discovery, documentation, and alignment to a clear service scope. We learn how departments use technology, identify priority risks, and set a go-live plan so the transition is organized. The goal is to move your team into a managed relationship with less confusion and better visibility.

Yes. Sprinter serves organizations across the Greater Wausau Area, Greater Green Bay Area, Greater Sheboygan Area, Greater Appleton Area, and Greater Stevens Point Area. We are built for Wisconsin organizations that value local accountability and a team that understands their systems and goals.

Probably not. Sprinter is designed for organizations that benefit from structured processes, long-term planning, and consistent technology management. If your goal is a proactive partner to own the environment and help leadership plan ahead, we are a better fit than a one-off repair option.

What Our Clients Are Saying About Our Services:

★★★★★

Sprinter IT has impressed us on many occasions. Specifically, our...

Sprinter IT has impressed us on many occasions. Specifically, our technician, Will, has always gone above and beyond. Will has been a life saver in many cases. They make things extremely "seamless", reliable, and whenever we have questions they are happy to help. Cannot recommend SprinterIT enough.
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Lennon is always wonderful to work with. This call in...

Lennon is always wonderful to work with. This call in particular, he was quick with great foresight. His kindness and patience is wonderful. He explained what was happening and what he was doing to help and prevent recurrence. I always feel like I'm working with part of my team. I never feel as if he had to dumb it down for me. Thank you.
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Lennon is always very helpful and fast!

Lennon is always very helpful and fast!
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Extremely knowledgeable and helpful. Had me up and running in...

Extremely knowledgeable and helpful. Had me up and running in no time. Couldn't have been more pleased. Thank you.
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Everyone at Sprinter was EXTREMELY helpful in getting our new...

Everyone at Sprinter was EXTREMELY helpful in getting our new printer up and running. The entire project was a little more complicated that I thought that it would be, but Sprinter really stepped up to the plate and got it done quickly and efficiently. Vincent was the technician who came to our office to help. He was extremely courteous, professional, and friendly. A++++++
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Would highly recommend Sprinter for your IT and Security needs....

Would highly recommend Sprinter for your IT and Security needs. Their support staff provide quick and knowledgable responses; their onsite staff are courteous and efficient.
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Excellent to work with!

Excellent to work with!
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Lennon did an outstanding job resolving a login issue for...

Lennon did an outstanding job resolving a login issue for two of our work laptops. He was professional, knowledgeable, and very easy to work with. Excellent job Lennon!
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It has been great working with Trevor and I look...

It has been great working with Trevor and I look forward to doing business with Sprinter. Thanks so much for all your help in getting our .gov emails up and running!
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Awesome response time!

Awesome response time!
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I have nothing but good things to say about the...

I have nothing but good things to say about the entire Sprinter Team. They are all very helpful. Cody today was so patient with all my questions. It is so nice to know that I always get help when I call Sprinter. Thank you all!!!
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Great company, emailed of concerned. Issue resolved and I was...

Great company, emailed of concerned. Issue resolved and I was emailed of it quickly! Highly recommend!
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We received incredible service from both Koen and Lennon. Both...

We received incredible service from both Koen and Lennon. Both were very responsive and resourceful. We went through 3 different modems in a short period of time (due to spotty reception with 2 5G modems and ultimately settled back in with a cable company’s modem). Each time we ran into issues, Lennon got us through the issues with patience and kindness.
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Ethan was great to work with. He took the time...

Ethan was great to work with. He took the time needed to change our new town computers from the single Microsoft account we started with and sign in with the business accounts established with Sprinter Business. He also answered any questions I had along the way!
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Trevor listens to our problems and responds quickly and efficiently...

Trevor listens to our problems and responds quickly and efficiently to each issue. He handles himself very professionally and keeps me working proficiently. Thank you!
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The specific group that did our install is who really...

The specific group that did our install is who really inspired me to leave a review - Roger, Vincent and their team. We are a dog boarding and daycare facility so very difficult for workers to access the areas they need. This team was great to work with, they were communicative, thoughtful, patient. We have had lots of services through here and they have been the best to work with.
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Ethan is always super helpful and is good about explaining...

Ethan is always super helpful and is good about explaining things in language we can understand!
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Great service, fast response time and the technicians really know...

Great service, fast response time and the technicians really know the entire scope of the IT world.
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Chris and his team are among the best in the...

Chris and his team are among the best in the low voltage wiring world. I've worked with them for two years now and am always impressed with their results.
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Great product! We love our phone system. Every person within...

Great product! We love our phone system. Every person within their company has been great and easy to work with!
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Sprinter installed some cabling and other hardware through our church...

Sprinter installed some cabling and other hardware through our church and did an amazing job. Everything was super clean and they were very professional. Will recommend highly.
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I have been a leader in Tech Field Services for...

I have been a leader in Tech Field Services for over 10 years. I’ve worked with dozens of vendors. Sprinter Business Solutions, by far, have been the best partners I’ve ever worked with. Their commitment, attention to detail, execution in the field, and customer service truly make them incomparable. I have been able to rely on Sprinter for all my LV, Security, and Smart Hands needs for the past few years. And that peace of mind will continue for the years to come! Thank you, Sprinter!!
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Sprinter handles all my business phone lines and their service...

Sprinter handles all my business phone lines and their service and professionalism is great.
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Amazing company to work with, very professional and exceptional customer...

Amazing company to work with, very professional and exceptional customer service, Ethan really went above and beyond for us!
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Sprinter has done a great job with our phone system...

Sprinter has done a great job with our phone system over the past few years and recently our IT. They are prompt, helpful and ready to assist as needed.
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After approximately a decade of working with Sprinter Business Solutions,...

After approximately a decade of working with Sprinter Business Solutions, the professional service and dedication to customer relations is top notch. The Team is always eager for customer suggestions for improvement and are diligent to implement those ideas. I have utilized the services to include: IT support, Net Security, VOIP conversion and support, security Camera install and maintenance +more. Highly recommend.
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Great group of people providing great service. Knowledgeable and friendly.

Great group of people providing great service. Knowledgeable and friendly.
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Sprinter helped us in a very tough situation with immediate...

Sprinter helped us in a very tough situation with immediate response to an urgent IT need. We value their ability to dedicate the necessary time needed to help us resolve our issues.
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Always top notch service and support!

Always top notch service and support!
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Great place. These folks really know their business! Friendly and...

Great place. These folks really know their business! Friendly and hard working.
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Thank you tons for the help and teaching me about...

Thank you tons for the help and teaching me about why my computer program issue happened!
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Get IT Services Built for Government and Municipal Operations

If your organization has outgrown reactive IT, Sprinter can help you create a clearer, more dependable path forward. Schedule a consultation to talk through your current environment, your operational priorities, and what a proactive managed IT relationship could look like.