Managed IT That Moves Your Business From Stuck to Scalable
Sprinter provides managed IT services for growing organizations that need one accountable team to run, modernize, and protect the technology their business depends on. We handle computers, networks, security, phones, planning, and support through a proactive fully managed relationship instead of one-off break-fix work. For operationally complex teams across the Greater Wausau Area and Wisconsin, that means clearer ownership, more predictable monthly costs, and IT that supports growth instead of slowing it down.
Managed IT FAQs
What Is Included in Sprinter’s Managed IT Services?
Sprinter manages the core technology your organization depends on, including computers, networks, security, phones, support, planning, and related IT operations. The exact scope is defined through discovery, a plain-language proposal, a Quote, and a Service Statement. The goal is to move your business into a proactive, fully managed relationship instead of relying on reactive, one-off support.
How Does Managed IT Pricing Work?
Sprinter uses pricing models such as per-user pricing, per-device pricing, and flat-rate monthly service packages depending on the agreement and environment. During the proposal process, we clarify the scope, expected outcomes, and predictable monthly investment before you make a decision. We do not position ourselves as the cheapest option, because our model is built around accountability, planning, and long-term operational fit.
What Types of Organizations Are a Good Fit for Sprinter Managed IT?
Sprinter is a strong fit for growth-oriented organizations with roughly 10-300 employees that have outgrown reactive IT support. We often work with manufacturing and construction, government and municipal teams, transportation and logistics, engineering and architecture firms, and agriculture-related organizations. Our service area includes the Greater Wausau Area, Greater Green Bay Area, Greater Sheboygan Area, Greater Appleton Area, and Greater Stevens Point Area.
What Happens During Onboarding?
Onboarding begins after the Quote is signed and the managed relationship is ready to move forward. Sprinter documents the environment, aligns systems to our standards, and sets a go-live date so the transition is clear. For new agreements, Sprinter offers a 90 day satisfaction guarantee during onboarding, which provides a 90 day window to cancel the agreement.
Can Sprinter Support Security and Compliance Needs as Part of Managed IT?
Yes, Sprinter can support security and compliance-related work as part of a broader managed IT relationship when it fits the organization’s needs. Our service offerings include cybersecurity, MDR, EDR, email security, vulnerability scanning, SOC services, security awareness training, HIPAA Compliance, CMMC Compliance, NIST Framework Compliance, PCI Compliance, FTC Compliance, and compliance gap assessments. We help identify practical next steps and support the work, but we do not promise guaranteed compliance outcomes.
What Makes Sprinter Different From a Typical IT Provider?
Sprinter starts with alignment and strategy, not just tickets and repairs. Our MSP team of 20+ includes vCIOs, technology alignment managers, security specialists, and project managers, which gives clients both day-to-day support and planning depth. Sprinter is also a Microsoft Partner, Sophos Gold Partner, and 3CX Platinum Partner, supporting a managed model built around accountability and clear standards.
What Our Clients Are Saying About Our Services:
Schedule a Managed IT Consultation with Sprinter
If your organization is tired of unpredictable costs, slow responses, or having no one looking ahead, Sprinter can help you evaluate a better managed IT model. Schedule a consultation to talk through your current environment, your growth plans, and whether a fully managed relationship is the right next step.